2ndCounsel helps law firms close two of the most common revenue gaps — prospective clients who call and never hear back, and billable work that's already been done but never makes it to an invoice.
Every call gets a prompt, professional response — even when your office is busy, in court, or closed for the night. Prospective clients get their information collected, get qualified against your firm's requirements, and get scheduled or routed to your team.
Learn More →Attorneys don't lose revenue because they aren't working — they lose it in the process of capturing that work. 2ndCounsel analyzes your emails, calendar, and documents to generate precise draft time entries, ready for review.
Learn More →Growing law firms lose revenue two ways: before engagement, when missed calls and slow follow-up send prospective clients to another firm — and after work is performed, when billable time is never fully captured or invoiced. 2ndCounsel addresses both ends of that relationship, so less of the revenue you've already earned or already attracted slips through the cracks.
Book a 15-minute call — we'll show you where your firm stands to gain, whether that's more clients, more captured billable time, or both.
No obligation. A clear look at the revenue opportunity already in your practice.
A 15-minute call — we will show you what 2ndCounsel can do for your firm. No commitment required.
Your information is kept strictly confidential and will never be shared.
Effective Date: April 21, 2026 · View full page ↗
This Privacy Policy describes how 2ndCounsel LLC, a Washington State limited liability company ("2ndCounsel," "we," or "us"), collects, uses, and protects information in connection with 2ndCounsel — Attorney Intelligence Platform (the "Service"). 2ndCounsel LLC is not a law firm and does not provide legal services.
Data You Authorize. To provide the Service, you authorize 2ndCounsel LLC to access the following data sources via secure OAuth connections: Microsoft Outlook calendar events (titles, times, attendees, locations); email metadata including sender, recipient, subject, timestamp, and importance flags, plus limited content previews of up to 255 characters; sent email metadata; and document activity metadata (filename, file path, last modified timestamp, file size). We do not store full email bodies or document contents on our servers.
Account Information. When you create an account, we collect your name, email address, firm name, and billing information necessary to provide and invoice the Service.
Usage Data. We collect technical data about how you interact with the Service, including server logs, IP addresses, browser type, and feature usage patterns.
We use the information we collect solely to provide and operate the Service; generate draft time entries for your review; send transactional communications; respond to support requests; and improve the Service using aggregated, anonymized usage data. We do not use your data to train AI models. We do not use your data for advertising or marketing to third parties.
The Service uses the Anthropic API to generate time entry drafts. When you use the Service, metadata and content previews from your authorized data sources are transmitted to Anthropic's API for processing. Under Anthropic's current API terms, prompts and outputs are automatically deleted within 7 days. Anthropic does not use API inputs or outputs for model training without express customer permission. 2ndCounsel LLC has not granted Anthropic such permission.
All data in transit is encrypted using HTTPS/TLS. The Service is hosted on Railway and Vercel (AWS-backed infrastructure). Access to Subscriber data is restricted to authorized personnel on a need-to-know basis. In the event of a data breach materially affecting your information, we will notify you within 72 hours of becoming aware, to the extent required by applicable law.
We rely on Railway (backend hosting), Vercel (frontend hosting), Anthropic (AI processing, 7-day retention, no training use), Resend (transactional email), Microsoft Graph API (calendar/email/document metadata), and Clio API (matter and billing data sync). We do not sell data to any subprocessor or permit subprocessors to use your data for their own purposes.
We retain your data for as long as your subscription is active. Upon termination, your data will be deleted from active systems within 30 days (backup copies within an additional 30 days). You may request deletion at any time by contacting support@2ndCounsel.com.
You may request access to, correction of, or deletion of your personal data at any time. California residents have additional rights under CCPA/CPRA, including the right to know, delete, correct, and opt out of sale or sharing. We do not sell or share personal information. Contact support@2ndCounsel.com to exercise your rights.
You are solely responsible for ensuring your use of the Service complies with your professional obligations, including applicable bar rules, ethics opinions, and client confidentiality requirements in your jurisdiction.
We may update this Privacy Policy from time to time. We will notify you of material changes at least 30 days before they take effect.
For questions, privacy rights requests, or to request a Data Processing Addendum: support@2ndCounsel.com
Effective Date: April 21, 2026 · View full page ↗
These Terms of Service govern your use of 2ndCounsel — Attorney Intelligence Platform (the "Service") provided by 2ndCounsel LLC, a Washington State limited liability company. 2ndCounsel LLC is not a law firm and does not provide legal services or legal advice.
Subscription fees are as set forth in the applicable Order Form or invoice. Payment is due within 14 days of invoice. Subscriptions renew automatically each month unless cancelled with at least 30 days' written notice. Overdue balances may result in suspension of access. All fees are non-refundable except where required by applicable law.
2ndCounsel LLC analyzes Subscriber-authorized data sources — including calendar events, email metadata, and document activity — to reconstruct draft time entries for attorney review. The Service processes metadata and limited content previews only. Full email bodies and document contents are not stored on 2ndCounsel LLC servers. All generated time entries are drafts; Subscriber is solely responsible for reviewing, editing, approving, and submitting entries to any billing system.
AI-generated outputs may be incomplete, inaccurate, or inconsistent. 2ndCounsel LLC makes no guarantee that outputs will comply with any jurisdiction's billing guidelines, bar rules, or ethical requirements.
2ndCounsel LLC targets 99% monthly uptime, excluding scheduled maintenance and third-party outages. Support requests to support@2ndCounsel.com receive a response within 1 business day. 2ndCounsel LLC is not liable for downtime caused by third-party API providers.
All data in transit is encrypted using HTTPS/TLS. The Service is hosted on Railway and Vercel (AWS-backed infrastructure). Access to Subscriber data is restricted to authorized personnel. In the event of a confirmed breach, 2ndCounsel LLC will notify Subscriber within 72 hours. Subscribers requiring a Data Processing Addendum may request one at support@2ndCounsel.com.
Each party agrees to hold the other's Confidential Information in strict confidence and not to disclose it to any third party without prior written consent. Confidentiality obligations survive termination for three (3) years, except for trade secrets.
2ndCounsel LLC processes Subscriber data as a service provider acting on Subscriber's instructions. 2ndCounsel LLC will not sell, share, or disclose Subscriber data to third parties except as necessary to operate the Service. Subscriber retains ownership of all data. Upon termination, Subscriber data will be deleted from active systems within 30 days.
Subscriber may not reverse engineer the Service, resell or sublicense access, use the Service to build a competing product, or use Service outputs to train any AI or machine learning model.
Subscriber shall indemnify 2ndCounsel LLC against claims arising from Subscriber's use of the Service in violation of this Agreement, violation of applicable law or professional responsibility rules, or claims that Subscriber's data infringes a third party's rights.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. 2NDCOUNSEL LLC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ALL BILLABLE TIME WILL BE RECOVERED, OR THAT AI-GENERATED TIME ENTRIES WILL BE ACCURATE OR COMPLIANT WITH ANY BILLING OR PROFESSIONAL STANDARD.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 2NDCOUNSEL LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES. 2NDCOUNSEL LLC'S TOTAL LIABILITY SHALL NOT EXCEED FEES PAID IN THE SIX (6) MONTHS PRECEDING THE CLAIM.
Neither party shall be liable for failures caused by circumstances beyond its reasonable control, including acts of God, government action, or failures of third-party platforms.
Either party may terminate with 30 days' written notice. 2ndCounsel LLC may terminate immediately upon material breach (including non-payment) not cured within 10 days of notice.
2ndCounsel LLC may modify these Terms upon 30 days' written notice. Continued use after the effective date constitutes acceptance.
Disputes are subject to 30 days of good-faith negotiation, then binding arbitration administered by the AAA under its Commercial Arbitration Rules, seated in King County, Washington. Each party waives the right to participate in any class action or class arbitration.
This Agreement is governed by the laws of the State of Washington, without regard to conflict of law principles.
This Agreement constitutes the entire agreement between the parties regarding the Service. Subscriber may not assign this Agreement without 2ndCounsel LLC's prior written consent. Questions: support@2ndCounsel.com
Please read this disclaimer carefully before using 2ndCounsel.
2ndCounsel provides billing and revenue capture tools, and client intake and communication tools, for law firms. Nothing on this website or within the Service constitutes legal advice, and 2ndCounsel does not determine whether a caller or prospective client has a legal case. The Service is designed to assist with time capture, billing administration, and client intake and communication only.
The revenue recovery figures presented on this website are estimates based on industry research and early user data. Actual results will vary depending on your billing rate, practice area, hours worked, and billing practices. These figures are provided for illustrative purposes and do not constitute a guarantee of results. Any calculators or projections produce estimates based on inputs you provide and should not be relied upon as financial forecasts.
Attorneys using 2ndCounsel remain solely responsible for reviewing, approving, and submitting all billing entries, and for all engagement decisions regarding prospective clients. The Service generates suggested entries and organizes prospective client information for your review — it does not submit entries or make engagement decisions without your explicit approval.
Testimonials reflect the experiences of individual users and do not guarantee similar results for all users. Results depend on individual practice characteristics and usage of the Service.
References to third-party platforms (including Microsoft 365, Google Workspace, and legal billing software) are for informational purposes only. 2ndCounsel is not affiliated with, endorsed by, or a partner of these companies unless expressly stated.